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Position Description

We’re hiring experienced Customer Service Representatives for our call center operations in Springfield, Missouri. zBuyer is a lead generation company looking to expand our customer service team. When customers call us, our Customer Service Representatives answer the phone, make connections, answer questions, solve problems, and get people happily on their way.

Are you ready to be successful and do meaningful work that makes a difference to people? Join our team and fuel your passion for work and life.

As a Call Center Customer Service Representative, you’ll:

· Work in our call center, wear a headset and talk to customers who call you over the phone.

· Help customers with their accounts. People call us because they have billing questions, are having product and service trouble, and need to upgrade or downgrade their accounts. We're here to help them.

· Listen, understand, and take quick action. Like all of us, customers just want someone to listen and help get their problems solved. You'll do both.

When you join zBuyer, we will:

· Instantly make you part of our family of diverse people focused on making really good customer experiences happen.

· Start you off with a base hourly pay, above the minimum wage.

· Show you a clear path and provide the tools you need to earn more responsibilities and promotions.

· Offer you the benefits you'd expect, plus some surprise perks you'll love.

Requirements

When you join zBuyer, we will:

Bring it. You’re qualified if you:

· Are at least 18 years old.

· Have a high school diploma or GED.

· Have 1 year of experience working in Customer Service in a call center.

· Are legally eligible to work in the United States.

· Can use a computer and navigate the web.

· Have a naturally positive attitude.

· Love to help people.

· Are ready to be part of a team and contribute to zBuyer’s success.

· Can pass a criminal background check.

The application takes just a few minutes to complete.

Once you have completed your application, you can call to schedule a time to come on-site for the next steps in the process.

Required education:

· High school or equivalent